1. Information We Collect
We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:
- Account information (name, email, password)
- Business information (business name, address, phone number)
- Client data you choose to store in our system
- Payment information (processed securely through Stripe)
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Prevent fraud and enhance security
3. Data Security
We use technical and organizational measures designed to protect your information:
- All data is encrypted in transit using TLS/SSL
- Payment information is handled by PCI-compliant processors
- Access controls are designed to limit business data to the authenticated account that owns it
- We test security-sensitive application changes before they are released through our deployment process
4. Data Sharing
We do not sell your personal information. We only share data with:
- Service providers who help us operate our platform (e.g., hosting, analytics)
- Payment processors to facilitate transactions
- Law enforcement when required by law
5. Your Rights
You have the right to:
- Access and update the account and business information you provide
- Download your business data in a machine-readable format from Settings > Data & Privacy
- Opt-out of marketing communications
- Request deletion of your account and associated data
6. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you request deletion, we will verify and process the request subject to legal, accounting, fraud-prevention, and other applicable retention requirements.
8. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect information from children under 18.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through a notice on our platform.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at privacy@chairboss.com