Terms of Service

Last updated: August 14, 2026

1. Acceptance of Terms

By accessing and using ChairBoss ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, you should not use this Service.

2. Description of Service

ChairBoss is a business management platform designed for independent beauty professionals. Our Service includes:

  • Appointment scheduling and calendar management
  • Client relationship management (CRM)
  • Payment processing and financial tracking
  • Inventory management
  • Marketing tools and client communications
  • Business analytics and reporting

3. User Accounts

To use our Service, you must:

  • Be at least 18 years old
  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activity under your account

4. Subscriptions & Billing

ChairBoss offers a free Starter plan and paid subscriptions billed monthly in advance: Pro ($29/month), Boss ($59/month), and Enterprise ($99/month). Paid subscriptions renew automatically each billing period until you cancel.

You may cancel your subscription at any time from the billing portal in your dashboard. Cancellation stops renewal at the end of the current billing period, and your account returns to the free Starter plan.

Payments processed through a business's connected third-party payment account are separate from your ChairBoss subscription and are subject to that provider's terms and the applicable business's terms with its customers.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to access the Service without our written approval
  • Resell or redistribute the Service

6. Your Content

You retain all rights to content you submit to ChairBoss. ChairBoss may use, store, and display submitted content only to provide the Service. You are responsible for ensuring you have the right to share any content you upload.

7. Intellectual Property

The Service, including all software, designs, text, graphics, and other content, is owned by ChairBoss and safeguarded by trademark and other intellectual property laws. You may not copy, modify, or distribute our intellectual property without ChairBoss's written approval.

8. Third-Party Services

Our Service may integrate with third-party services (e.g., payment processors, SMS providers). We are not responsible for third-party services, and your use of them is subject to their terms.

9. Service Availability

THE SERVICE MAY BE UNAVAILABLE DURING MAINTENANCE, OPERATIONAL EVENTS, OR CONDITIONS OUTSIDE OUR CONTROL. CHAIRBOSS DOES NOT PROMISE UNINTERRUPTED, SECURE, OR ERROR-FREE ACCESS.

10. Limits on Claims

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHAIRBOSS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

11. Indemnification

You agree to indemnify and hold ChairBoss harmless from any claims, damages, or expenses arising from your use of the Service or violation of these terms.

12. Termination

We may suspend or terminate your account if you violate these terms. Upon termination, your right to use the Service ceases immediately. You may also terminate your account at any time through your account settings.

13. Changes to Terms

We may modify these terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.

14. Governing Law

The law of the United States applies to these terms, without regard to conflict of law principles.

15. Messaging Compliance and Consent

You are solely responsible for obtaining the consent required by law before sending text messages or marketing emails to your clients, including the prior express written consent required by the Telephone Consumer Protection Act (TCPA) for marketing text messages and the consent and opt-out obligations of the CAN-SPAM Act for commercial email.

ChairBoss helps you meet these obligations by only sending text messages to clients with a signed consent form on file, including opt-out language in every text message, and including your business address and an unsubscribe option in every marketing email. ChairBoss may suppress or refuse to deliver messages that do not satisfy these requirements.

You are responsible for honoring opt-out requests and for maintaining accurate consent records for your clients. ChairBoss is not responsible for messages you send in violation of applicable law.

Contact Us

If you have questions about these terms, please contact us at legal@chairboss.com

Terms of Service | ChairBoss